Privacy Policy
Your privacy matters to us. This policy explains how NodexMark collects, uses, and protects your personal information while providing financial data interpretation services.
We've updated our privacy practices to enhance data protection and comply with Taiwan's Personal Data Protection Act. These changes take effect immediately upon publication.
Information We Collect
When you use NodexMark's services, we collect various types of information to provide you with personalized financial data interpretation and educational content. This collection happens through different channels and serves specific purposes for service delivery.
Personal Information
- Full name and contact details
- Email address and phone number
- Business or professional information
- Account preferences and settings
Financial Data
- Financial reports you upload
- Analysis preferences and goals
- Historical data patterns
- Performance metrics and benchmarks
Usage Information
- Website interaction patterns
- Feature usage statistics
- Session duration and frequency
- Device and browser information
How We Use Your Information
Your information helps us deliver accurate financial analysis and educational content tailored to your needs. We process this data to generate insights, create personalized learning paths, and improve our service quality over time.
We analyze your financial data patterns to provide relevant interpretations and recommendations. This processing occurs within secure systems designed specifically for financial data handling, ensuring accuracy while maintaining confidentiality.
Educational content recommendations are based on your interaction history and stated learning goals. We don't share individual analysis results with third parties, though we may use aggregated, anonymized data for service improvements and industry research.
Your Rights Under Taiwan Law
Taiwan's Personal Data Protection Act grants you specific rights regarding your personal information. You can exercise these rights at any time by contacting our privacy team.
Access Your Data
Request a copy of all personal information we hold about you, including how we've processed it and who we've shared it with.
Correct Inaccuracies
Update or correct any personal information that's incomplete or inaccurate. We'll implement changes within 30 days of verification.
Delete Information
Request deletion of your personal data, subject to legal retention requirements and legitimate business interests.
Data Portability
Receive your data in a structured, machine-readable format for transfer to another service provider if technically feasible.
Data Security and Protection
Financial data requires exceptional security measures. We employ multiple layers of protection, including encryption, access controls, and regular security audits to safeguard your information against unauthorized access or disclosure.
End-to-End Encryption
All data transmissions use AES-256 encryption. Your financial information remains encrypted both in transit and at rest on our servers.
Limited Access Controls
Only authorized personnel with legitimate business needs can access your data, and all access is logged and monitored.
Regular Security Audits
We conduct quarterly security assessments and maintain compliance with international data protection standards.
Data Retention and Deletion
We keep your information only as long as necessary to provide services and comply with legal obligations. Different types of data have different retention periods based on their purpose and regulatory requirements.
Retention Timeline
Active Account Data
Personal information and financial analysis data retained while your account remains active, plus one year after account closure for support purposes.
Financial Records
Business financial data may be retained for up to seven years to comply with Taiwan accounting and tax regulations, then securely deleted.
Usage Analytics
Anonymized usage statistics kept for three years to improve service quality, with all personally identifiable information removed after one year.
Third-Party Services and Data Sharing
We work with carefully selected service providers to deliver our financial analysis platform. These partnerships are governed by strict data protection agreements that require the same level of privacy protection we maintain.
Cloud infrastructure providers handle data storage and processing under comprehensive security agreements. Payment processors manage billing information separately from your financial analysis data. Educational content partners may receive anonymized usage patterns to improve learning materials.
We never sell your personal information or share individual financial data with marketing companies. Any data sharing occurs only when necessary for service delivery or when required by Taiwan law enforcement with proper legal documentation.
International Data Transfers
Some of our technical infrastructure operates outside Taiwan, which means your data may be processed in other countries with different privacy laws. We ensure adequate protection through contractual safeguards and by working only with providers that meet international data protection standards.
When data leaves Taiwan, we implement additional security measures including enhanced encryption and regular compliance audits. You have the right to know which countries process your data and can request this information at any time.
Cookies and Website Analytics
Our website uses cookies to improve your experience and provide personalized content recommendations. Essential cookies enable basic site functionality, while analytics cookies help us understand how you use our services.
You can control cookie preferences through your browser settings or our cookie management tool. Disabling certain cookies may limit some website features, but won't affect your ability to access core financial analysis tools.
We use privacy-focused analytics that anonymize your data and don't create detailed individual profiles. Session recordings, if used, exclude sensitive information like financial data entry or personal details.
Updates to This Policy
Privacy regulations and our services evolve over time, which may require policy updates. We'll notify you of significant changes through email and prominent website notices at least 30 days before implementation.
Minor clarifications or administrative updates may be made without advance notice, but the policy date will always reflect the most recent changes. We encourage you to review this policy periodically, especially before sharing new types of information with us.
Privacy Questions and Contact
Have questions about your privacy or want to exercise your data rights? Our privacy team is available to help with any concerns about how we handle your information.